Shipping policy
Seasons by Macabla
*All prices include taxes, duties and customs charges. There will be no additional costs upon delivery (DDP shipping).
GENERAL INFORMATION
Orders are processed within a maximum of 48 working hours after purchase. During periods of high demand (Black Friday, Christmas), delays may occur. The indicated timeframes are estimates and not exact delivery dates.
Domestic shipments are carried out via SEUR. International shipments are handled by UPS or SEUR, which will notify you prior to delivery.
If delivery cannot be completed, the order will be returned to Seasons by Macabla. You may collect it in Madrid or request a new shipment, which will incur an additional charge.
For address changes, please contact us as soon as possible. Once the parcel has been dispatched, it is not possible to modify the delivery address.
CUSTOMS INFORMATION
All our shipments are sent under the DDP (Delivered Duty Paid) method, which means that all taxes, duties and customs fees are included in the final price, ensuring that the recipient receives the order with no additional costs upon delivery.
This policy applies to European Union countries, the United Kingdom (post-Brexit), and all destinations outside the EU.
Although DDP shipping covers all charges, some countries may require additional documentation for the entry of certain products. Our logistics partner is responsible for providing and managing all necessary customs documentation in accordance with each country’s regulations.
Transit times for orders requiring customs clearance may vary from 3 to 10 days due to customs delays.
SHIPPING COSTS
Shipping costs are calculated automatically and displayed before confirming payment. All taxes, duties and customs charges are included (DDP).
Spain and Portugal
Mainland Spain
| Condition | Rate |
|---|---|
| Orders under €30 | €5.50 |
| Orders between €30 and €79.99 | €2.90 |
| Orders from €80 | FREE |
Delivery time: 1–5 working days
Balearic Islands
| Condition | Rate |
|---|---|
| Orders under €100 | €10 |
| Orders from €100 | FREE |
Delivery time: 2–5 working days
Canary Islands, Ceuta and Melilla
| Condition | Rate |
|---|---|
| Orders under €150 | €10 |
| Orders from €150 | FREE |
Delivery time: 5–10 working days
Portugal
| Condition | Rate |
|---|---|
| Orders under €80 | €6.90 |
| Orders from €80 | FREE |
Delivery time: 4–10 working days
European Union
| Condition | Rate |
|---|---|
| Orders under €150 | €9 |
| Orders from €150 | FREE |
Delivery time: 4–10 working days
United Kingdom
| Condition | Rate |
|---|---|
| Orders under £130 | £9 |
| Orders from £130 | FREE |
Delivery time: 5–10 working days
Switzerland
| Condition | Rate |
|---|---|
| Orders under CHF 140 | CHF 14 |
| Orders from CHF 140 | FREE |
Delivery time: 5–10 working days
North America
United States
| Condition | Rate |
|---|---|
| Orders under $175 USD | $18 USD |
| Orders from $175 USD | FREE |
Delivery time: 4–10 working days
Mexico
| Condition | Rate |
|---|---|
| Orders under $6,000 MXN | $620 MXN |
| Orders from $6,000 MXN | FREE |
Delivery time: 5–10 working days
South America
| Condition | Rate |
|---|---|
| Orders under $350 USD | $35 USD |
| Orders from $350 USD | FREE |
Delivery time: 6–10 working days
Rest of the World
| Condition | Rate |
|---|---|
| Orders under $350 USD | $35 USD |
| Orders from $350 USD | FREE |
Delivery time: 5–10 working days
CONTACT
Questions or issues with your order?
help@seasonsbymacabla.es